Business Support Officer (Banca) - 6 months contract

About this role

Perform record creation and system updating in Bank’s operating systems relating to Secured Loans.

Process documentation check, loan disbursement, loan servicing activities, loan redemption, fee payments & collection relating to Secured Loans.

Prepare instructions, payment, advices & notification letters to customers/law firm.

Perform imaging, indexing and filing of collateral documents.

Perform reconciliation of General ledger accounts, transactions & documents

Review & update system reports on daily, weekly and monthly basis.

Handle filing of source reports & media and arranging for archival.

Handle customer / lawyer’s enquiries.

Ensure all requests are processed within specified Service standard, timely and accurately.

Manage ad-hoc project assigned by Team Manager.

Escalate any discrepancy / deviation to the Team Manager.

Assist Team Manager by providing ideas/initiatives in improving the existing workflow and identify operational risks and implement measures to address / mitigate the risk.

Ad hoc duties as assigned.

Who we’re looking for

• Fresh Dip/Deg graduates are welcome to apply.
• You must be a team player and an effective negotiator with good communication, presentation and interpersonal skills.
• Excellent with MS Word, Excel and PowerPoint skills.
• High attention to detail, meticulous and able to work in an ambiguous environment with minimal supervision.
• Singaporeans only.