About this role
Developing and implementing strategies to drive business growth and ensure client satisfaction.
Collaborating with cross-functional teams to develop and execute account plans that align with company objectives.
Acting as the main point of contact for key clients, providing timely communication and issue resolution.
Monitoring and analyzing client performance to provide recommendations for improvement or optimization.
Staying updated on industry trends and competitor activities to identify new business opportunities and potential risks.
Negotiating and closing deals with key clients to maximize revenue and profit.
Mentoring and supporting junior account managers in developing and managing their own key client relationships.
Representing the company at industry events and conferences to promote services and expand networks.
Collaborating with internal teams to ensure seamless onboarding and ongoing support for key clients.
Continuously assessing and improving the overall client experience and making recommendations for process improvements.
Providing regular reports and updates on key account activities and performance to senior management.
Maintaining a deep understanding of the company's products, services, and pricing models.
Who we’re looking for
- Minimum of 1 year of field sales experience (experience in payment terminal/POS sales strongly preferred).
- Entrepreneurial and resilient, comfortable operating in Hong Kong’s grassroots business environments.
- Trilingual (Cantonese/English/Mandarin) to deal with local, international and HQ based stakeholders
Sound like you?
Send your CV and the consultant who owns this role will come back to you.