ft

Overview

Offices	Taipei
Job-type	Full-Time
Job Category	All
Industries	Acc & Finance
Salary	TWD 50,000 - 70,000 /Month

Who you'll be working for

Tesla was founded in 2003 by a group of engineers who wanted to prove that people didn’t need to compromise to drive electric – that electric vehicles can be better, quicker and more fun to drive than gasoline cars. Today, Tesla builds not only all-electric vehicles but also infinitely scalable clean energy generation and storage products. Tesla believes the faster the world stops relying on fossil fuels and moves towards a zero-emission future, the better.

What requirements you'll need to be eligible

Requirements • Min. 2+ years Technical Support/ call center experience in automotive industry is preferable • Flexible, proactive, attention to details, eager to contribute with strong common sense • Organize, sense of priority, adapt to work in a high pressure and fast pacing environment • Accept 7*24*365 shifts to accommodate customer's needs • Establish and maintain positive, respect, cooperative working relationships • Willingness to learn new and innovative automotive technologies • Understanding of basic automotive techniques would be an added advantage • Familiar with Customer Management Systems-Outlook, and MS Office Suite • With valid driving license

What you'll be doing on the job

• Deliver highest level of customer support by answering inbound calls and emails, on technical support and roadside assistance related inquiry in a 7*24*365 environment • Educate our owners so they have optimal confidence in the operation of their vehicle • Provide workable technical solutions in a professional manner, exceed customer expectation, ensure every aspect of ownership is a true pleasure • Communicate or escalate owner's concern to relevant parties for further follow up whenever necessary • Accurately record issues and data into CRM/ Vehicle Support Systems

Consultant Contact

Posted by:	Nemo Huang
Phone:	0960101208
Email:	nemohh.huang@recruitfirst.co