business support officer, operations

Overview

Who you'll be working for

What requirements you'll need to be eligible

• Minimum GCE ‘O’ Level
• Minimum 1 year of relevant working experience preferably in financial industry
• Meticulous and detailed oriented with strong organizational skills.
• Demonstrate flexibility and adaptability to work in a fast-moving and challenging environment.
• Ability to multi-task, prioritize and meet deadlines
• Strong interpersonal skills with the ability to communicate well verbally and in writing
• Proficient in Microsoft Office software (Excel and Word)
• Team player with good time management
• Possess positive work attitude, analytical and problem-solving skills

What you'll be doing on the job

• Provide administrative support across multiple Operations functions which includes:
  • creation and maintenance of customers and policies data,
  • responding to customers’ queries relating to operations matters,
  • processing of incoming and outgoing document, including document fulfillment, and
  • performing regular quality checks on business processes,
  • resolving any operational issues which arises
• Work with all stakeholders (internal and external) to ensure the operations processes are running smooth, and ensure all business support tasks are done with accuracy within SLA (Service Level Agreement)
• Document new business processes and update existing Standard Operation Procedure.
• Handle adhoc tasks/projects as per business requirements assigned by Team Manager.

Consultant Contact