intern - claims (commercial line)

Overview

Who you'll be working for

What requirements you'll need to be eligible

• Min Diploma in Business Studies

What you'll be doing on the job

Claims Service

• Work on operating processes and claim handling procedures to ensure that quality claim service is rendered to all customers in accordance with company's Claims Philosophy.
• Attend to claim enquiries and feedback, maintain positive relationship with all customers, brokers, service providers etc.
• Use external resources in accordance with the company's guidelines and philosophies. This includes the engagement of appropriate service providers where required and management of such providers and cases towards the timely and effective resolution of the matter.

Claims Quality

• Ensure that loss reserves are set and maintained in accordance with company's guidelines, timely updates of claims data made into systems and correctness of systems and file records,
• Comply with company's quality review program guidelines and ensure corrective action is complemented as necessary.
• Complete Reserve Reconciliation and Advocacy reviews in accordance with company's guidelines.

Others

• Maximize recoveries from insurers, salvage dispositions, subrogation or other recovery proceedings through close monitoring.
• Ensure timely advice, relevant supporting documents and responses to enquiries are provided to reinsurers to settle their share promptly.

Consultant Contact