mailroom specialist (12 mths contract)

Overview

Who you'll be working for

What requirements you'll need to be eligible

• Minimum of 1-year experience in mailroom, courier service, logistics; and/or 2-years’ experience in retail industry (Applicants without experience will be considered for entry-level position)
• Minimum “O” Level certification
• Willing to be deployed across different sites on short notice
• Excellent customer service and communication skills
• Proven record working in a fast-paced and time sensitive environment with little to no errors
• Absolute team player, and look to enjoy working with a close-knit team
• Attention to detail, responsible and organized
• Basic computer literacy skills in MS Excel and Word
• May requested to perform basic administrative to read and reply email and data entry.
• Willing to OT as per required
• Acceptable to do cross-functional learning/job rotation as per Management’s request

What you'll be doing on the job

Mail Handling & Distribution

• Receive, sort, and distribute incoming mail and packages to appropriate departments or individuals.
• Prepare outgoing mail and packages, ensuring proper packaging, labeling, and postage.
• Coordinate with courier services for pickup and delivery of packages.

Record Keeping & Documentation

• Maintain accurate logs of incoming and outgoing mail, including tracking numbers and delivery confirmation.
• Update and maintain the mailroom database or tracking system to ensure all mail is properly accounted for.

Mailroom Operations

• Operate mailroom equipment such as postage meters, scanners, and sorting machines.
• Monitor and maintain mailroom supplies, such as envelopes, stamps, and packaging materials.
• Ensure the mailroom is organized and that all equipment is in good working order.

Support Services

• Respond to inquiries regarding mail status or delivery issues in a professional and timely manner.
• Assist staff with their mailing needs, including special delivery requests and packaging guidance

Compliance & Security

• Ensure compliance with company policies and procedures related to mail handling and distribution.
• Monitor and report any suspicious packages or security concerns to the appropriate personnel.
• All other duties as assigned by management

Consultant Contact