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IT - Software

sales & customer success team lead/head

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Overview
Offices Kuala Lumpur
Job-type Full-Time
Job Category IT - Software
Industries IT
Salary MYR 8,000 - 10,000 /Month
Who you'll be working for
A SaaS company offering a digital E-invoicing solution and recognized as a top E-invoicing provider by MDEC's MY Digital program.
What requirements you'll need to be eligible
  • Minimum 2 years experience as a sales team lead or head and prior to that several years of experience as an individual contributor in sales in tech backed by a good track record in meeting targets. 
  • Bachelor degree in any field.
  • Strong analytical and business analysis skills.
  • Passions and interest in staying informed and being knowledgeable about a given industry segment and SME and start-ups businesses.
  • Comfortable in using Microsoft office tools such as power point, excel, word etc and other IT collaborative and CRM tools.
  • Great can do attitude, interest to help and contribute to the SME segment businesses in Malaysia and enjoy  winning in the marketplace and gaining new customers.
  • Would love the opportunity to be working in a collaborative, fun, hardworking and contribute towards building a high performance organization and culture that we intend to build.
What you'll be doing on the job
  • Daily interactions with customers and sales team to review pipeline and progress of sales opportunities.
  • Familiarity with CRM and other tools plus reporting metrics to monitor and analyze the quality of sales pipeline.
  • Conduct regular sales team meetings and 1:1 with the sales team to support and guide the sales team and provide necessary sales mentorship to the team.
  • Work closely with the marketing and digital marketing team to follow through on leads that have been assigned to the sales team, plus contribute and support various other initiatives to generate new leads and pipeline.
  • Provide timely and accurate sales forecasting and reporting.
  • Comfortable to share data with key team members, and make decision with data
  • Lead the sales team and contribute towards, understanding customers business better in order to meet their technology needs.
  • Ensure the sales team develop and apply key sales skills to progress leads via the various sales stages and be disciplined in using and updating the key information required in  the company’s chosen CRM system.
  • The role also requires one to be innovative and take independent initiatives to drive and uncover promising new prospects and help generate more good quality leads and eventually leading them to more customer wins together with the team.
  • This is a SAAS solution and this role requires a deep interest in the customer business and industry issues;  pertaining to our solution that indirectly drives good usage.
  • Provide the level of leadership and mentorship to the sales team so they can become the chief relationship manager for their customers and would also contribute in identifying suitable customers for references and testimonials too and assist in the NPS programme we would roll out.
Consultant Contact
Posted by: Kay Poon
Phone: +60189239313
Email: mankay.poon@recruitfirst.co
Reg No:
HTTPS://ABOUT.RECRUITFIRST.CO/MANKAY.POON
Sound interesting?
Apply!