retail manager

Overview

Who you'll be working for

What requirements you'll need to be eligible

• A minimum of 8 years’ experience in retail management, with a focus on fashion or apparel. At least 3 years’ multi-stores management experience is highly desirable.
•         Ability to develop and implement innovative retail strategies to drive sales and achieve business objectives.
•         Strong analytical and problem-solving skills are essential to identify opportunities and make data-driven decisions.
•         Excellent leadership and interpersonal skills to inspire and motivate team.
•         Fluent in Cantonese, Mandarin and English

What you'll be doing on the job

• Responsible for overseeing the operations of retail store.
•         To lead, develop and implement sales strategies to excel in Customer Experience, Operational Excellence and ultimately Driving Results.
•         Monitor sales team performance, motivate, drive, inform and actively coordinate retail teams
•         Communicate vision, strategy and clear directions to retail staff
•         Structure the organization of retail activity and allocate responsibilities
•         Ensure adequate staffing through recruitment, rotation, mobility, training and development
•         Ensure proper training of sales staff and excellent customer service
•         Foster a positive and collaborative work environment, promoting teamwork and open communications
•         Develop and implement sales strategies to maximize sales plan and achieve company objectives
•         Provide inputs to budgeting process in terms of sales forecast, headcount requirements and financial requirements
•         Analyze sales data and customer feedback to identify areas for improvement and opportunities for growth
•         Closely communicate with regional team on local trading environment and trends, including competition, tourism, consumer trends
•         Ensure efficient reporting, administrative management and upwards communication

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