after sales manager

Overview

Who you'll be working for

What requirements you'll need to be eligible

Requirements

- Bachelor’s/Master’s degree in mechanical and/or electrical engineering

- Min 7 years work experience in B2B business/sales environment, ideally in heavy industry, construction, or energy sector

- Experience in the renewable energy’s technical sector including communication with regulatory departments such as KESCO, KEPCO, and KOSHA would be an advantage

- Strong communicative and interpersonal skills; goal-oriented, entrepreneurial spirit

- Advanced experience in MS Office (Excel, Word, and PowerPoint)

- Highly committed, as well as ambitious and visionary thinking

- Strong proven writing and oral communications skills in English and Korean

- Willingness to travel, international focus; flexible to travel across Asia

What you'll be doing on the job

Responsibility

- End-to-end responsibility for After Sales accounts, holistic client relationship manager

- Responsible for claims management in coordination with Sales/PM/Service (“trouble shooting” with strong technical background).

- Responsible that for all wind farms a valid and profitable O&M contract exists at any time during the operational period.

- Overseeing and coordinating the implementation of contractual agreements in the operative phase after signature

- Functions (e.g. Global Service, GSM for special technical questions/solutions) to avoid compensation payments.

- Point of reference for the other After Sales team members within the region for specific subjects (e.g. SCADA/IT) in coordination with the Head of Asia Sales APAC.

- Responsible for O&M contract (completeness, correctness and timely performance) and is key contact to customer for all post-sales activities (“owner of the contract” and all related administrative tasks)

Consultant Contact