sales admin executive (luxury retail)

Overview

Who you'll be working for

What requirements you'll need to be eligible

• Degree/Diploma in Business Administration, Retail Management, or a related field.
• 2-5 years of experience in sales administration, preferably in luxury retail.
• Proficiency in MS Office (Excel, Word, PowerPoint) and CRM software.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to multitask and work under pressure in a fast-paced environment.
• Experience in handling high-net-worth clients is a plus.
• Knowledge of luxury brand standards and customer service excellence.
• Singaporeans only.

What you'll be doing on the job

Sales Administration & Coordination

• Assist in the preparation and processing of sales invoices, purchase orders, and receipts.
• Maintain accurate sales records, reports, and customer databases.
• Coordinate with the logistics team to ensure timely delivery of products.
• Handle customer inquiries related to orders, pricing, and availability.
• Support the sales team in preparing sales presentations and proposals.
• Monitor and follow up on pending payments and coordinate with the finance team.

Inventory & Stock Management

• Track inventory levels and coordinate restocking based on sales trends.
• Assist in stock reconciliation and audits.
• Work closely with the warehouse team to ensure proper inventory handling.

Customer Service & Support

• Provide after-sales support, including warranty claims and product exchanges.
• Address and resolve customer concerns in a timely and professional manner.
• Assist in managing VIP client relations and ensuring premium service levels.

Reporting & Documentation

• Prepare weekly and monthly sales reports for management review.
• Maintain proper filing and documentation of sales contracts, agreements, and correspondence.
• Ensure compliance with company policies and industry regulations.

Operational Support

• Coordinate with the marketing team on promotional campaigns and events.
• Assist in store operations, including sales floor support when required.
• Ensure compliance with brand guidelines and luxury service standards.

Consultant Contact