About this role
Work in the team of Cards Service Delivery to resolve Production Incidents & Problem Tickets.
Support Production EOD’s as per Roster.
Perform unit and system integration testing for the production incident resolutions.
Support user acceptance testing for production incidents.
Manage and work with technical team to implement solution that meet Business Requirements and are in alignment with organization's business objectives.
Troubleshoot, debug and provide production system support.
Coordinate with internal teams and vendors to resolve application and system issues.
Recommend and execute improvements.
Partner with users to understand Business needs by reviewing the Requirements specifications analyse impact to the application.
Execute tasks related to project / change request / maintenance request.
Who we’re looking for
- 5 + years of mainframe development, specifically in the areas of banking systems and cards.
- Technically competent in COBOL, CICS and EZT programming.
- Good working experience with credit card system.
- Experience on Cardlink system will be advantageous.
- Good working knowledge skills with Microsoft Office Products and Microsoft Visio.
- Good understanding of the system development life cycle.
- Ability to multi-task and perform well under pressure.
- Excellent communication skills.
- Resourcefulness and troubleshooting aptitude.
Sound like you?
Send your CV and the consultant who owns this role will come back to you.