Media

Customer Happiness Officer

ContractKuala LumpurMalaysia

About this role

Assist members with data verification at event concourse and expo locations

Station on-site based on project schedule

Support monthly loyalty program mechanics setup

Work closely with CS team to ensure smooth member engagement

Follow standard procedures and data accuracy requirements

Responsible for supporting CRM and marketing operations through campaign execution, system support, and crossfunctional coordination to ensure effective campaign delivery, and smooth daytoday CRM operations

Who we’re looking for

  • Diploma/Degree in Marketing, Business, or related field.
  • Experience in CRM, marketing operations, loyalty programs, or event support is an advantage.
  • Strong attention to detail and data accuracy.
  • Good communication and interpersonal skills.
  • Proficient in Microsoft Office/Excel and comfortable with CRM systems.
  • Able to work independently and collaborate with cross-functional teams.
  • Willing to work on-site and flexible hours based on project/event schedules.

Posted by

Nabihah Shah

Phone
0178738549

Sound like you?

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