About this role
Review, assess and approve shield claims within service turnaround time.
Ensure the output is accurate and compliant to internal policy and regulatory requirements.
Attend to claims investigations, service recovery and enquiry
Attend to medical clarification with hospitals and clinics
Involve in projects assigned by supervisor
Provides quality customer service including interacting with customers, answering customer enquiries and effectively handling customer complaints
Who we’re looking for
- 2 years of experience as a Life & Health claims assessor
- Min Diploma holder
- Strong command of the English language (spoken and written)
- Familiarity with human anatomy, general diseases and disease management
Sound like you?
Send your CV and the consultant who owns this role will come back to you.