Retail & FMCG

Operations Manager

Full-TimeKuala LumpurMalaysia

About this role

Operational Strategy & Systems Design – Develop and implement cross-brand operational strategies, SOPs, and frameworks.

Organisational Leadership & People Development – Lead, develop, and manage operations teams, overseeing workforce planning, performance management, and succession planning.

Cross-Brand Operations & Member Experience – Oversee daily operations, facility performance, customer service standards, complaint resolution, and member engagement across all brands.

Facility, Infrastructure & Asset Management – Ensure facilities, courts, equipment, and infrastructure meet safety and quality standards through preventive maintenance, inventory control, and vendor management.

Events Planning & Execution – Lead end-to-end event operations, coordinating logistics, staffing, vendors, equipment, and stakeholders to ensure smooth and successful event delivery.

Who we’re looking for

  • Degree in relevant field
  • Comfortable with shift basis (5 days per week)

Posted by

Chittra A/P Som Mai

Phone
+60134701212

Sound like you?

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