Boutique Adminstration Coordinator

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Boutique Administration Coordinator

Company: Swiss Luxury Watches House

About the role

We are seeking a highly organized and service-minded Boutique Administration Coordinator to support the daily operations of our luxury watch boutique. Working closely with boutique management and the sales team, you will help ensure that administrative processes run smoothly and that every detail reflects the standards of a Swiss luxury watches house.

This role combines boutique administration, operational coordination, and client-service support. You will maintain accurate records, coordinate documentation and communications, and assist with stock-related processes and boutique activities. The ideal candidate is discreet, proactive, detail-oriented, and comfortable working in a refined, client-focused environment.

Key responsibilities

Provide day-to-day administrative support to the Boutique Manager and boutique team, including correspondence, document preparation, filing, and record maintenance.

Support sales administration by preparing and organizing client, transaction, and product documentation in line with company procedures.

Assist with stock administration, including the accurate recording of deliveries, transfers, reservations, and returns, and the coordination of relevant paperwork.

Help maintain accurate boutique reports and operational records, checking information carefully and escalating discrepancies promptly.

Coordinate appointments, meetings, boutique schedules, and internal communications as required.

Support client-service activities by helping the team prepare for appointments and ensuring relevant information and materials are available.

Assist with boutique events and client activities, including logistics, guest information, and follow-up administration.

Coordinate requests with internal departments and external suppliers, following up to ensure timely and accurate completion.

Help maintain an orderly, professional boutique environment and handle sensitive client and business information with discretion.

Follow company policies, security procedures, and applicable privacy and compliance requirements.

What we offer

An opportunity to contribute to the smooth running of a distinguished luxury watch boutique, work alongside a passionate team, and develop your experience in luxury retail operations. Compensation and benefits will be discussed during the recruitment process.

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• Requirements
• Previous experience in an administrative, coordination, or operations-support role; experience in luxury retail, hospitality, or a client-facing environment is an advantage.
• Strong organizational skills and the ability to manage multiple tasks, priorities, and deadlines accurately.
• Excellent attention to detail, particularly when handling records, product information, and documentation.
• Clear, professional written and verbal communication skills, with a polished and courteous approach to clients and colleagues.
• Confident working with standard office software, email, and digital record-keeping systems; familiarity with retail or inventory systems is beneficial.
• High standards of discretion and integrity when handling confidential client, personnel, and business information.
• A proactive, dependable, and collaborative working style, with the flexibility to support changing boutique needs.
• Interest in luxury products, fine watches, or Swiss watchmaking is desirable.
• Fluency in English is required. Additional language skills relevant to the boutique’s location and clientele are an advantage.
• Availability to work the schedule required by the boutique, which may include weekends or public holidays, depending on local operating hours.
• Personal qualities
• Professional, composed, and welcoming manner.
• Service-oriented approach and respect for the expectations of a luxury clientele.
• Careful, accountable, and consistent in completing administrative tasks.
• Adaptable and comfortable working as part of a close-knit boutique team.
• Note: Location, employment terms, language requirements, and benefits should be confirmed for the specific vacancy.