關於這個職位
Review, assess and approve shield claims within service turnaround time.
Ensure the output is accurate and compliant to internal policy and regulatory requirements.
Attend to claims investigations, service recovery and enquiry
Attend to medical clarification with hospitals and clinics
Involve in projects assigned by supervisor
Provides quality customer service including interacting with customers, answering customer enquiries and effectively handling customer complaints
我們希望你具備
- 2 years of experience as a Life & Health claims assessor
- Min Diploma holder
- Strong command of the English language (spoken and written)
- Familiarity with human anatomy, general diseases and disease management